Acceptance of Terms
VividDesignWorks provides promotional product services to you subject to the following terms of service, which may be updated by us from time to time without notice to you. By placing an order from our website, you are subject to the following terms on this page.

Description of Service
We provide customers with numerous products that can often times be customized or branded for personal or business use, to represent, market, promote, announce and advertise.

Return Policy
This site consist of thousands of products listed from top Suppliers in the promotional product industry, in which we are a reseller of those promotional products, but do not manufacture or imprint on any of the products listed on our website. Each of our Suppliers has their own policy regarding returns, in which we will follow each Supplier’s return policy guidelines. We encourage you to contact us immediately if the products you have ordered from our site are defective in any way. We will then review the circumstance and contact the Supplier directly to find a resolution to the problem. If a refund is issued by the Supplier, whether partial or full, we will then contact you regarding how to return the defective product(s), and furthermore, issuing you a refund. Returns will not be issued if a valid claim cannot be determined.

Copyright / Imprint Information
Our service provides the ability for you to custom imprint on various promotional products. When you choose to order products from this site, you certify that you are either the owner of the customized information (logos, photos, text, etc.) that you chosen to have printed, and/or that the printed information does not violate or infringe on existing Copyrights or Trademarks. VividDesignWorks will not be held liable for Copyright or Trademark infringements that you choose to have printed on your promotional product(s). The customer will be held responsible to trademark and/or copyright information that you have printed on your promotional products ordered from this site. Shall any grievances arise do to your fulfilled orders, VividDesignWorks will not be held liable.

VividDesignWorks is an advocate for your constitutional right to Freedom of Speech, however, we have the right to refuse our service due to content that we deem inappropriate (i.e. pornographic or degrading images, and offensive or hateful remarks).